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Warranty

Caterpillar (NI) Ltd through its tradename FG Wilson warrants new electric power generation products sold by it to be free of defects in material and workmanship.

 

The warranty is limited to the following conditions:

For P Model electric power generation products in prime applications the warranty period is 12 months from date of start-up, unlimited hours (8760). For standby applications the warranty period is 24 months from date of start-up, limited to 500 hours per year.

For P Model, 1000 kVA electric power generation products in prime applications the warranty period is 12 months from date of start-up, unlimited hours (8760 hours) or 24 months from date of start-up, limited to 6000 hours. For standby applications the warranty period is 36 months from date of start-up, limited to 500 hours per year.

The warranty does not cover the following:

  1. Defects due to the user’s improper installation, maintenance or use as adjudged by the Company.

  2. Alterations or repairs not authorized by the Company in writing.

  3. Any operation in excess of the Company’s rating or outside the stated site conditions.

  4. Normal wear and tear.

  5. Damage to parts, fixtures, housings, attachments and accessory items that are not part of the Electric Power Generation Product.

  6. Any product specific hours limitations.

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FG Wilson Protect - Extended Service Cover

Every FG Wilson generator set has been designed and tested in some of the most modern and well-equipped facilities in the world, and they leave our factories with a comprehensive warranty that reflects our confidence in their performance and durability.

That is why we are pleased to introduce FG Wilson Protect Extended Service Cover, giving you the opportunity to extend the benefits of cover beyond the standard warranty period. The benefits to your are:

  • Cost effective cover which protects your generator set for up to 5 years

  • Safeguard against unexpected repairs and associated costs

  • Work carried out by FG Wilson authorized technicians

  • Only genuine FG Wilson parts used for repairs 

  • No excess or deductible to pay

Plans:

  1. Silver - Basic cover that includes most major engine and alternator components

  2. Gold - Covers all the components in the Silver level plus jacket water pump, fuel injectors and turbochargers

  3. Platinum - Includes all the as shipped consist from the factory with FG Wilson part numbers

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