At Castle Power we understand the importance of protecting our customer privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and manage information when someone use our website, online forms, and applications.

 

Information We Collect

We may collect personal information that someone voluntarily provide to us when they interact with our website, applications and social media channels. This may include but is not limited to their name, email address, mailing address, and phone number.

 

We also automatically collect certain information such as your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.

 

How We Use Your Information

We may use the information we collect for various purposes, including to provide and improve our service, communicate with you, process transactions, personalize your experience, and comply with legal obligations.

 

Non-Disclosure of Information

We are committed to maintaining the confidentiality and security of the information entrusted to us.

 

Confidentiality

We understand the sensitivity of the information shared with us, and we treat it with the utmost confidentiality. We will not disclose personal information to third parties without your explicit consent, except as required by law or as necessary to provide the services you have requested.

 

Data Security

We employ industry-standard security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and regular security audits.

 

Limited Access

Access to personal information is limited to authorized personnel who need to know that information in order to fulfill their job responsibilities. All employees with access to personal data are trained on the importance of confidentiality and privacy.

 

Third-Party Service Providers

In some cases, we may engage third-party service providers to assist us in delivering our services to you. These providers are contractually obligated to adhere to strict confidentiality and data security standards.

 

Data Retention 

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations. When your information is no longer needed, we will securely dispose of it.

 

Your Rights

You have the right to update, or delete your personal information held by us. If you have any questions or concerns about the handling of your data, please contact us using the information provided in the "Contact Us" section of this privacy policy.

 

Changes to this Policy

We reserve the right to update the information section of our privacy policy at any time. Any changes will be effective immediately upon posting on our website. Please review this section periodically for updates.

 

By using our services, you acknowledge that you have read and understood our privacy policy and agree to its terms.

 

Contact Us

If you have any questions or concerns about the information section or our privacy practices, please contact us here.