Service Manager - Genset

Product Support

Ensures proper management of labor and equipment resources to cover all customer needs and maximizes utilization objectives
Updates and trains his subordinates on current practices that were implemented in terms of service and repair
Formulates and recommends strategies to management to improve the department’s performance
Close communication with FG Wilson Partner and Sales Manager
Handles and process warranty claims of Dealers (Nationwide Operation)
Communicate and prepare a technical report on the development side
Perform Product knowledge orientation on Sales Executive
Assist with Machine Testing and Commissioning
Acts as the department’s representative in the management committee meetings
Performs other duties that may be assigned by the immediate head from time to time

TECHNICIAN

PARTS SALES & SERVICE REPRESENTATIVE

(Manila, Cebu, CDO)

Candidate must possess at least Bachelor's/College Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), or equivalent.
Preferably Assistant Manager/Manager specialized in product support of the Generator Industry
At least 5 or more years of management experience within the generator industry
Excellent English Communication, Business Correspondence, and Presentation Skills
Must have a valid Driver’s License