Service Support Philosophy

We at Castle Power understand the very thing that our customers worry most in operating heavy equipment - Machine Breakdown. That is why we adhere to the principle of closed loop system in product support. By closed loop we mean a robust parts inventory system of spare parts and ready-to-go service team of expert technicians.

Comprehensive Parts Support

Our parts inventory are available in four strategic location all over the Philippines. As an authorized SEM dealer in the Philippines we carry a complete inventory of genuine parts and components. At any given time, we have 1500 parts items on stock ranging from maintenance parts, repair parts to overhauling parts for engines and machines sections.

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Service Experts

Castle Power is one of the very few utility brand dealer in the Philippines that has in-house expert service technicians with capabilities to repair and maintain your equipment. The services that we can offer to our customers are:

  • Preventive Maintenance

  • Troubleshooting and Repair

  • Overhauling

  • Training

  • Customer Service Agreements